Refund Policy

This Refund Policy is applicable to all purchases of online education programs offered by the American Institute of Crime Scene Integrity (AICSI) that have been purchased at aicsi.com.

We offer a full money back guarantee on all purchases made on our website, but under the conditions herein.

If you desire to cancel your purchase of a course on our website, please let us know by contacting us at info@aicsi.com. Our refund policy gives you 30 days to notify us of your request for refund based on the following conditions:

  1. Payment for the course has been received in full; and
  2. Course study or access to course materials has not yet begun.

If your request for refund is timely and has been approved, your refund will be processed, and a credit will be credited to the credit card used to purchase the course within 30 calendar days.

If you do not receive your refund, please contact your credit card company first. It may take some time for the refund to be officially posted in its account records.

If you have followed the steps above and still have not received your refund on the above schedule, please contact us at info@aicsi.com.